Privacy Policy for SYMPL Silver
Effective Date: 6 Nov 2024
At SYMPL Silver, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using SYMPLSilver.com, you agree to the practices outlined in this policy.
1. Information We Collect
We collect two types of information:
a. Personal Information:
When you interact with our website, place an order, register for an account, or sign up for communications, we may collect the following personal details:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit card, PayPal, etc.)
- Account login credentials (if applicable)
b. Non-Personal Information:
We also collect non-personally identifiable information automatically through cookies and similar technologies:
- IP address
- Device and browser details
- Pages visited and time spent on our site
- Referring website or search terms used to find us
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including payment and shipment.
- Customer Communication: To communicate with you about your orders, account status, or customer service inquiries.
- Marketing and Promotions: To send promotional emails, newsletters, and special offers (if you have opted in).
- Improvement of Services: To improve website functionality, user experience, and product offerings.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Protect Your Information
We implement industry-standard security measures, including encryption, secure servers, and firewalls, to protect your personal data from unauthorized access. Payment information is processed securely via third-party payment gateways, and we do not store full payment details on our systems.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons) to enhance your experience on our website, analyze site traffic, and deliver personalized content. Cookies help us remember your preferences and provide tailored recommendations. You can manage cookie settings through your browser, but disabling cookies may impact the functionality of certain features on our website.
5. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers for the following purposes:
- Payment Processors: To securely process payments.
- Shipping Providers: To fulfill orders and deliver products.
- Marketing Partners: To send promotional content (only if you’ve opted in).
- Analytics Providers: To analyze website performance and improve user experience.
These third parties are obligated to protect your data and use it solely for the services they provide. We may also share information when required by law or in response to legal requests.
6. Your Rights and Choices
You have the right to:
- Access and Update: Request access to your personal data and update or correct any inaccuracies.
- Opt Out of Marketing: Opt out of receiving promotional emails by clicking “unsubscribe” in any email or contacting us directly.
- Delete Your Data: Request deletion of your personal information (subject to legal requirements).
- Manage Cookies: Control cookie preferences through your browser settings.
7. Children’s Privacy
SYMPL Silver does not knowingly collect personal information from children under the age of 18. If we become aware that we have unintentionally collected data from a child under 18, we will take immediate steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites or services. These third-party sites are not controlled by us, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
SYMPL Silver
Email: info@symplsilver.com
Phone: 253 525-8315
By using SYMPLSilver.com, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
